EIKONA Order Management

Accept and manage shipping orders the smart way.

Offer your customers the ability to easily process shipments with order entry software. From the order to the delivery.

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  • Manage transport orders centrally
  • Intuitive user guidance
  • Extensive template functions
  • Automated entry through interfaces
  • Real-time status updates with notifications
  • Application with a unique look & feel

Digital order management: how it works for freight forwarders

As a freight forwarder, you want to easily offer your transport services to all customers – regardless of size and transport volume – and then fill those orders quickly. The most reliable way to get all the transport data you need is our EIKONA Order Management module. Your customers use it to enter their shipping orders on an online form or by scanning in a shipment table. All data will then appear your transport management system (TMS) with one click.

Online order processing for shippers

In EIKONA Order Management, your shippers enter the shipping orders directly online or import the necessary data from files in various formats. Your customers can also generate package labels quickly and easily and transfer all the data directly to you. This saves time and is secure.

The best modules for a perfect
supply chain. Simple and straightforward.

Add these modules to EIKONA Order Management:

EIKONA Track and Trace
EIKONA Track and Trace

Keep up with the current order status and share it with shippers and recipients using our Track and Trace module. With one click or automatically by e-mail. For all transports: by truck, rail, air or sea. Control your supply chain in real time.
EIKONA Data Integration
EIKONA Data Integration

Set up interfaces the easy way: we connect your customers to your systems and convert all data formats. That way, you can exchange all your information digitally.
EIKONA Document Management
EIKONA Document Management

In addition to shipment information and transport orders, your customers also receive invoices, tariff information and other documents directly from the system. This allows you to see at a glance which data has been provided for each customer.
EIKONA Task Management
EIKONA Task Management

Delegate tasks digitally and document the results automatically with the software. Save all important information directly with the shipment or order. That ensures that your orders are processed correctly.
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EIKONA Order Management in detail

Simon Rascher explains how your customers can place orders online even faster than with pen and paper: The EIKONA Order Management module stores master data and templates and imports planning tables. The result: digital data for your planning and less effort for your customers.

Use logistics software from anywhere

All the supply chain players can easily use this service in a web browser. That means that employees no longer have to enter and process orders manually. The software imports all important master data and provides it digitally for downstream processes in the flow of goods. The online solution is connected to the logistics service provider's transport management system (TMS) by a standard interface.

Even easier with interfaces

When your shippers send sales orders to you from their enterprise resource planning (ERP) tool, electronic data interchange (EDI) makes things even more integrated: We connect the module using FTP (file transfer protocol) or API (application programing interface) to your transport management system (TMS) as well as to your customer system. This makes the flow of information fast and secure!

EIKONA Order Management
Control centre for transport orders

Best-in-class communication: networked freight forwarders and shippers.

Easy data entry

An address book and templates make it easier for shippers to enter data. Individual mandatory fields and validations ensure the necessary data quality.

Early planning

Advance notice of unapproved orders can be transferred to the TMS for scheduling shortly after creation.

Automatic downstream processes

Create the foundation for smoothly automated downstream processes in the logistics chain by printing labels and loading lists directly at the point of entry.

What is Order Management

As order management software, EIKONA Order Management simplifies the cooperation between a freight forwarder and its customers. The customers can quickly create new orders in the application from master data and templates and send them to the freight forwarder. In addition, the order management solution supports logistics in order processing by reading in and transferring data from tables, generating labels for the individual packages and enabling early resource planning.

All the information in a compact format!

Download data sheet
EIKONA Logistics Blog Generate order data online

Replace interfaces, book transports and print labels with one piece of software.

Read blog post

Get the most out of your logistics!

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Frequently asked questions

Information is sometimes missing when my customers order by phone or email. How can I use EIKONA Order Management to ensure the data is complete?

When setting up the templates, you define fields that are required to carry out the transport. The fields may include size, weight as well as customs tariff numbers for international shipments.

My customers need to have dangerous goods transported. How is that handled digitally?

A dangerous goods database is connected to the module and independently inserts important dangerous goods information in the orders and points out transportation prohibitions.

I offer my customers an online freight cost calculator. Can EIKONA Order Management be linked to it so that customers can book directly?

We can connect your existing systems to EIKONA Order Management over various types of interfaces. That way, your customers can make a booking right after calculating the freight rate.

How can I offer my customers value-added services like next business day delivery, phone notification or insurance services?

You can easily store your value-added services and additional products in the templates in the backend. Your customers book them directly when entering the orders.