EIKONA for freight forwarders

Digitally expandable:
your modular transport chain

Cross-site
planning and management

As a freight forwarder, you plan and manage truck transports. Your mission: to achieve a trouble-free process without cargo damage. Whether you are handling general cargo, full truck loads or less than truck loads Real-time data and transparent information along the supply chain will enable you to do a great job. Along with your transport partners and carriers. Supported by the EIKONA Logistics Cloud modules.

Focused collaboration with partners
Reliable location information in real time
Extensive range of services for your customers
Digital direct sales for general cargo transports

Harmonise processes

Supply chain processes are very similar – and yet differ from one company to the next. The EIKONA Logistics Cloud modules can be used to easily integrate different process environments and combine them into one big supply chain that is both efficient and transparent.

Rapid online customer service

If you have to fix customer issues over the phone, you're already too late. It makes more sense to set up your IT environment in a way that automates key service processes with the EIKONA Logistics Cloud modules. That frees you up to provide even better service.

Your customers always know what’s happening

With integrated self-service, customers don't ask for information. They just look it up.

Analogue goes digital

Don't digitalise old processes if you want to tap into opportunities. Seamless data handling offers significant efficiency gains. That is why all the EIKONA Logistics Cloud modules are designed to form a seamlessly integrated digital process chain for you.

White symbol image diamond on blue background.

Data gold mine

Data is the new gold! Why? Because it shapes your day-to-day operations and business success! The EIKONA Logistics Cloud modules for freight forwarders record and manage your master data easily and securely.

Perfectly connected

You collaborate with all your customers and partners in the EIKONA Logistics Cloud. All information flows in real time, from electronic data interchange (EDI) to automatic data conversion. And that keeps you perfectly integrated everywhere.

Mix and match:
Recommended modules for freight forwarders

The EIKONA Logistics Cloud modules let you combine exactly the services and applications you need to digitalise your supply chain – for fast, simple customisation.

To the module overview

EIKONA Track and Trace

Keep up with the current order status and share it with shippers and recipients using our Track and Trace module. With one click or automatically by e-mail. For all transports: by truck, rail, air or sea. Control your supply chain in real time.

EIKONA Order Management

Capture shipping orders online or based on files in different formats. An address book and template management make it easier to enter the data. You can also print the package labels before the goods are picked up.

EIKONA Notification

The tool contacts your customers by email, text or automatic voice call and arranges desired delivery dates and times. Increase your delivery rate and offer your customers additional services, such as drop-off permissions.

EIKONA Data Integration

Set up interfaces the easy way: we connect your customers to your systems and convert all data formats. That way, you can exchange all your information digitally.

EIKONA consultants

Well advised on the
tailor-made solution

Project management

Our trained and PMI (Project Management Institute) certified Project Management Professionals (PMPs) sit down with you to select the appropriate project management method: traditional, agile or hybrid.

Process analysis

As we work toward a solution, our logistics experts analyse your current situation, define the project tasks, create a project plan and determine the project budget together with you.

Process optimisation

Two key insights dominate our thinking as experienced solution developers for logistics: Every project is different – except for one thing: Projects always need a clear goal.

Implementation

We recognise, based on our experience and judgment, where our solutions are not yet perfectly aligned with your process. Together, we close the gap and get you started.

EIKONA Logistics Emons Spedition GmbH

Notification is a very important function for our customers. Thanks to EIKONA's modular services, we can offer our customers a modern online solution that also significantly reduces our own service times.

Gunnar Stellmacher, Manager Corporate Projects

Read case study

Keep your logistics chain in sync!

Make an appointment now

Digitally expandable: your modular transport chain

Cross-site planning and management